Privacy Policy

This Privacy Policy explains how uses and protects any information you give to us whilst using this website. It is important to that your personal information is secure and protected so that if you are asked for this information on the website you will be reassured it can only be used in accordance of our Privacy Policy.

What information do we collect?

We may collect the following information from our website contact form;

  • Your name
  • Your email address
  • Your phone number
  • Your enquiry

We also use cookies on our site to improve our customers experience and to use Google Analytics. By using these we may also collect the following information;

  • Demographic information
  • IP address
  • Your location
  • Device information

We use Google Analytics to monitor and analyse the use of our website. This helps us monitor web page traffic- we will use this information for this purpose only and this will be stored on Google’s servers. You can view Google’s Privacy Policy here (

What we do with the information we collect

The information we request via our contact form will be used to provide you with a better service regarding your enquiry.

We will not sell or share your information. Your information will be stored on our secure, protected internal systems.

Your information will be used for internal record keeping and in order to refer back to and to effectively provide the service.

You will have the option to opt in to our email marketing when submitting an enquiry form. If you do so, we will send you promotional emails from time to time which includes relevant topics, company news and new product launches which we think you may find interesting. This information will be stored on Mailchimp which is secure and compliant.
If you hold a contract with, your email address will be processed under a ‘Legitimate Interest’ for a direct marketing purpose. These marketing emails will provide you with essential updates, industry news and similar products and services that we offer. If you would like to opt out of these emails, you can simply unsubscribe or email us and we will immediately remove you from the marketing list.

Holding the information

Information submitted by an enquiry form will be held on our secure server indefinitely in order to refer back to for a job or future query. If you no longer want us to hold onto this information please let us know and we will follow the procedure to delete it. If you opt into our marketing emails this information will also be held on our email system until you unsubscribe from the emails.

We store information on all our clients on our secure online CRM system, Zoho, this includes your name, position and business email address. You can view Zoho’s privacy policy here:

Your Rights

  • You have the right to request access to the information we hold on you.
  • You have the right to request correction of any details we hold on you.
  • You have the ‘Right to Be Forgotten’ and to request for us to erase all data we hold on you.

To contact us please email

Links to other websites

Our website may include links to other websites, for example on our news page. If you choose to click this link and leave our website, we do not have control on how the other website uses your data and you are no longer covered by this Privacy Policy meaning we are not responsible for any information you submit on an external website.

Questions or Concerns

If you have any questions regarding this Privacy Policy or our use of cookies please contact us at Assist LLP, 2nd Floor, 3 Hardman Square, Manchester, M3 3EB.

If you believe any of the information we hold on you is incorrect, please contact us as soon as possible so we can correct any information promptly.